Frequently asked questions
Using a combination of Reiki, Access Bars, and Body Whispering Sylvia can help you feel relaxed, restored, and rejuvenated.



Q: What is the recommended arrival time for my energy healing session?
A: To ensure you receive your full allocated slot, I suggest arriving 5 minutes before your booking time.
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Q: Where are the energy healing sessions held?
A: Sessions are held primarily in West Auckland or via a remote session depending on what is most convenient for you. The address details will be provided upon booking. There are also occasional days in Warkworth.
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Q: What occurs during an energy healing session?
A: During the session, you will remain fully clothed. Energy healing is a non-invasive treatment that works energetically. The practitioner will lightly place their hands on specific areas of your body, including the head, shoulders, abdomen, hips, and legs.
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Q: What should I wear?
A: I recommend wearing comfortable clothing. It's best to avoid eating a large meal or drinking coffee 2 hours before the treatment. Please refrain from consuming alcohol on the day of your treatment.
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Q: What can I expect after an energy healing session?
A: After the session, you may feel deeply relaxed, and some clients even fall asleep during treatment (you will still benefit from the energy healing while asleep). Energy healing can sometimes release emotions and suppressed feelings. It's advisable to relax post-session, drink plenty of water, and be kind to yourself. I suggest avoiding social events afterward, allowing you to integrate any experiences from the session.​
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Q: How many energy healing sessions should I have?
A: It is recommended to have at least one follow-up session within 2–4 weeks to help anchor and integrate the clearing, rebalancing, and nervous system reset that begins in the first session. This can be especially helpful if you’re returning to the same environment, relationship, or workplace that contributed to the imbalance in the first place.
Our goal isn’t to keep you coming back indefinitely, but to help you get back to a place where you feel steady and able to manage day-to-day life well. The focus is on creating solid foundations so you can maintain that balance moving forward.
If you’re navigating more significant life challenges beyond everyday stress or a small bump in the road, monthly sessions can offer gentle, sustainable support and allow healing and new habits to settle in gradually without feeling overwhelming.
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Q: Do you have a cancellation policy?
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Out of respect for our time and clients, we adhere to a strict cancellation policy. This is so that others can be healed in your place, thanks so much for understanding.
For sessions cancelled within 72 hours of the appointment a full refund will be given. For sessions cancelled within 48 hours of the appointment, an alternative time will be offered or a 50% refund will be issued. For sessions cancelled within 24 hours of the appointment, no refund will be issued (at this point we cannot replace your spot so 100% of your booking price will be forfeited). Thanks so much for understanding.
No Shows: If you do not show up or if you cancel your appointment on the day of your scheduled appointment time, you will not receive a refund and 100% of the booking price will be forfeited.

Book a session with Sylvia
Book a session with Sylvia and experience ancient healing techniques that can improve your overall wellbehing.
I highly recommend Sylvia, everytime I go to have a session with her I know I will be releasing a lot of my stress and I will feel so much more relaxed. I always feel happier, lighter and life is easier after I’ve had an energy healing session.

